Privacy Policy
Nine Mile Rx Privacy Policy
At Nine Mile Rx, we treat your private health information with the same care we treat our patients. This document outlines how we collect, secure, and use your personal data across our pharmacy, website, and mobile services.
Information We Collect
Personal Health & Contact Information
To provide pharmacy services, we may collect specific information from you, including:
- • Identity Data: Name, date of birth, and gender.
- • Contact Details: Phone number, email address, and home delivery address.
- • Health Records: Prescription history, allergies, existing medical conditions, and insurance plan details.
- • Financial Data: Payment card information and billing addresses for copays or OTC purchases.
Digital Usage Information
When you use our online tools or the Quick Rx app, we may automatically collect:
- • Device Data: IP address, browser type, and operating system.
- • Usage Metrics: Pages viewed, features used, and time spent on the app.
- • Location Services: General geographic location to help with delivery or pharmacy locators (only with your permission).
How We Use Your Data
We use your information strictly to support your healthcare and improve our services, including:
- • Prescription Fulfillment: dispensing medications, checking for interactions, and managing refills.
- • Care Coordination: Communicating with your doctors, insurance providers, and caregivers.
- • Transaction Processing: Handling insurance claims and billing for services.
- • Communication: Sending notifications about order status, refill reminders, or health alerts.
- • Service Improvement: Analyzing data to enhance our app functionality and in-store experience.
Sharing Your Information
We do not sell your personal data. We may share information only in these specific circumstances:
- • Healthcare Partners: With your physicians or other healthcare providers to coordinate treatment.
- • Insurance Providers: To verify coverage and process claims for your medications.
- • Service Vendors: With trusted third parties who help us operate our app or delivery services (bound by confidentiality).
- • Legal Compliance: When required by law, court order, or to protect the safety of our patients.
Security Measures
We implement robust security measures compliant with HIPAA standards to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Your Privacy Rights
As a patient, you have specific rights regarding your data:
- • Right to Access: You may request copies of your medical records and pharmacy history.
- • Right to Amend: You may request corrections to any inaccurate information in your file.
- • Right to Restrict: You may request limits on how we use or share your health information.
- • Communication Preferences: You may opt out of non-essential marketing communications.
Children's Information
Our digital services are not intended for children under the age of 13. We do not knowingly collect personal data from children online without parental consent. Prescription records for minors are handled with strict guardian verification.
Policy Updates
We may update this Privacy Policy to reflect changes in legal or operational practices. Updated versions will be posted on our website and app. Continued use of our services constitutes acceptance of these changes.
Contact Us
If you have questions about this policy or our privacy practices, please reach out to us: Nine Mile Rx, 717 East Nine Mile, Ferndale, MI 48220 Phone: (248) 305-2275 Email: ninemilerx@yahoo.com
Chat with Us
Our pharmacy team is available during business hours
(248) 305-2275(248) 305-2276ninemilerx@yahoo.com