Services
Frequently Asked Questions
Your Questions, Answered
We’ve gathered answers to the most common questions to help you understand our services and make the most of your experience with us.
Yes, the delivery service is completely free for our patients. We believe that transportation issues or busy schedules should never prevent you from getting the medication you need, so we cover the delivery cost.
Absolutely. As a pharmacy with a specialized Diabetes Care Center, we take great care in handling temperature-sensitive medications. We ensure they are delivered promptly and stored correctly until they reach your hands.
Generally, yes. To ensure the safety and security of your medications, we typically require someone to be present to receive the package, especially for controlled substances or items that require a signature.
Yes, we highly recommend this. through our Medication Synchronization (Med Sync) program, we can align all your prescription refills to be due on the same day, allowing us to make just one convenient delivery trip for everything you need.
Yes, if you need cough syrup, vitamins, or diabetic supplies, just let us know when you request your refill. We can easily add these over-the-counter products to your delivery so you do not have to make a separate trip to the store.